So  Chapter four is next. This is the first of four sections which describe the results.

This first one may come as a surprise if you thought the thesis was only about websites, because this is all about people. In this part, I explain who the interviewees were, where they’re from, what they’re like and we look at their use of, and opinions about, the internet. That’s including the information-seeking behaviour of the leaders, and some interesting views about email.

In the interests of anonymity, I gave all the interview participants a new name, and a new name for their church (sort of witness protection for the social sciences). So these are real stories, and real quotes, but the names are not real.